# Refund Policy – IPTV Fusion Zone

At IPTV Fusion Zone, we strive to provide high-quality IPTV services to our customers. However, we understand that sometimes issues may arise. This Refund Policy outlines the terms and conditions for refunds on our services.

By purchasing from IPTV Fusion Zone, you agree to this policy. Please read it carefully before making a purchase.

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## 1. General Refund Terms

– We offer refunds only under specific conditions (see below).
– Refund requests must be submitted within [X] days of purchase (e.g., 7 days).
– Refunds are processed to the original payment method and may take 5-10 business days to reflect.

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## 2. Eligible Refund Cases

You may qualify for a refund if:

✅ Service Not Working: If our IPTV service is completely non-functional (verified by our team).
✅ Duplicate Payment: If you were accidentally charged twice for the same service.
✅ Major Technical Issues: If there is a prolonged outage (e.g., more than 48 hours) that we cannot resolve.

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## 3. Non-Refundable Cases

We do not offer refunds for:

❌ Change of Mind: If you simply decide you no longer want the service.
❌ ISP or Device Issues: Problems caused by your internet provider, device compatibility, or personal setup.
❌ Partial Usage: If you used the service and later requested a refund.
❌ Expired Refund Window: Requests made after the allowed refund period.

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## 4. How to Request a Refund

1. Contact Support via email at [support@iptvfusionzone.com] with:
– Your order details (transaction ID, email used).
– A clear explanation of the issue.
2. Our team will review your request within 48 hours.
3. If approved, the refund will be processed within 5-10 business days.

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## 5. Subscription Cancellations

– You can cancel auto-renewal anytime before the next billing cycle.
– Cancellations do not qualify for refunds for the remaining subscription period.

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## 6. Contact Us

For refund-related questions, reach out to:

📧 Email: [support@iptvfusionzone.com]
🌐 Website: [iptvfusionzone.com/contact]

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Thank you for choosing IPTV Fusion Zone! 🚀